Let's Talk Quality
| Series: | |
| Publisher: | Penguin Books |
| Authors: | Philip B. Crosby |
| Pages: | 208 pages |
| Binding: | Hardcover |
| ISBN: | 9780452264366 |
| Call No: | TS 156.6 C755 1990 |
In quality is free and quality without tears,, Philip B Crosby set down the principles and purpose of the program that has made him the most famous and sought-after quality consultant in America today. In Let's Talk Quality, he gives the directions and problems that arise when you set about creating quality in an organization or industry.